Online Help Center (Technical Support)

This is an extremely cost effective technical support offering in that our technician can see your computer over the internet and talk to you on the phone at the same time. Most technical problems can be solved quckly this way without sending a technician to your location. The result? your problem is fixed, you didn't have to wait for someone to show up, and you can continue with your business. Because the problem gets fixed quickly, the whole process takes less time and costs less. Your next problem gets solved just as quickly the next time you need it. And we're here waiting to help you.

You may call for a free demo of the service and to see how we securely link to your computer. We can only link with your permission. When we're done, we can't get back in unless you permit us to. See our rates page for information about various plans and cost of this service.

On Site Service Calls

Michigan Geek will provide you with an onsite tecnician if the situation merrits it. Our hourly rates are the same as our Online Help Center but the hours traveling to and from your site are added to the time spent working on your site.